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Stronger partnerships, deeper impact

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A lot has changed since we launched our Live Greatwell corporate plan in 2022, and we expect the scale and pace of change to keep on increasing. Britain has a new government, which has put housing at the centre of its plans for economic growth and national renewal. Meanwhile, inflation and cost-of-living pressures have significantly affected our business and customers, along with updated regulatory standards and embedding the permanent shift to more agile, remote working.

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Our vision, mission and promise drive everything we do.

Vision

Great communities where people live well.

Mission

We partner with customers and communities to shape places people are proud to call home.

Promise

We provide homes and services that work for you.

Greatweller values and culture

Our colleagues – ‘Greatwellers’ – embody the values and behaviours we want everyone who deals with us to see, hear, feel and experience.

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Inclusion

We value difference and respect every person

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Collaboration

We trust our team family and work together openly

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Kindness

We take action to help people, and consider how what we say and do impacts on others

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Customer focused

We take pride in working fairly with customers and communities

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Adaptability

We look for ways to be more efficient and effective in what we do

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Greatwell Homes walks the walk. It has a vision that sets the direction of travel, and it makes sure that the culture aligns with our values and therefore it's a great place to work.

Gurmeet Virdi, Vice Chair of the Board and Chair of the Customer Assembly Committee

Live proud

Empowering communities to live well

Live green

Achieving net zero carbon

Live smart

Doing the right things well

Live happy

Creating great experiences

Live safe

Building greater resilience