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Live Proud

Empowering communities
to live well

We’ll work closely with customers, communities and partners to shape places that people are proud of.

We believe that everyone should have a place they’re proud to call home. This means we go beyond just building homes ensuring that local communities have the education, skills and other services they need to thrive. Working with customers and other local partners we’re able to provide this combination of housing and other services to help people live well. We have a clear approach to placeshaping, which measures and benchmarks the social value we generate. We are active members of PlaceShapers, a national network of housing organisations that share our commitment to community wellbeing.

Woman holding house keys

Live proud depends on strong engagement and working relationships. We listen to customers and partners and take notice of what they say and feel. For example, to respond to people telling us that feeling safe in their community is a top priority, we’ll continue working with the police and other agencies to tackle anti-social behaviour and improve security.

Our five core strategies support our mission and vision, and how we’ll measure success.

Live proud leaflet

Live green

Achieving net zero carbon

Live smart

Doing the right things well

Live happy

Creating great experiences

Live safe

Building greater resilience