Live safe
Building greater resilience
We will help customers to feel safe in their homes, ensuring that we comply with key health and safety legislation.
We believe that everyone deserves to have a home where they can feel safe and secure. We will continue to provide homes and neighbourhoods where people want to stay, and services that are efficient and reliable, in line with the Building Safety Act 2022 and ‘Awaab’s Law’ requirements for repairs in the Social Housing (Regulation) Act 2023.
The communities we serve need more new homes – properties that are attractive, flexible and fit for the future. Alongside our building programme, we’ll invest more in existing homes so that they remain up to date, well maintained and suitable for people’s needs. Where customers need aids and adaptations to live safely and independently, we’ll work with them to meet their needs.
Live safe relies on strong partnerships with statutory and voluntary agencies to access funding and help us meet the needs and aspirations of local communities. It builds resilience into our homes and services to cope with shocks like the coronavirus pandemic and extreme cost-of-living pressures.
Our five core strategies support our mission and vision, and how we’ll measure success.
